Q: Why should I purchase virtual currency / items / accounts / services in general?
A: We understand that gamers have real lives to deal with in addition to virtual ones. MMORPGs today, while feauturing a ton of awesome content, unfortunately contain parts that often times seem like more work than play. Whether it’s farming gold for gems and enchants, leveling up your alt, or farming honor or reputation, not everyone has hours a day to invest in the more ‘boring’ parts of the game. If you only have a couple hours to play a day, wouldn’t you rather be raiding high-end content or pwning noobs in the arena? Purchasing virtual currency or services from OGXI allows you to play your game the way you want on your time.
Q: Why should I purchase from OGXI, and not another site?
A: OGXI is not your average gold seller. We are a reputable company built by gamers for gamers. With our American management and international broker network, you can be assured that we are offering our services to you at a competitive price, without sacrificing quality service. In a market dominated by copycat sites, lackluster service and broken promises, we do what we can to deliver a level of proffesionalism and stand out from the crowd. We are confident that after doing business with OGXI, you’ll never want to use another site again!
Q: How long will it take to receive my gold?
A: We strive to fulfill all currency orders within 30 minutes to 48 hours after receiving payment. However, due to the fluctuation of the online economy, delays are sometimes unavoidable. For example, customers may see delays on orders for new servers, locked servers, etc. Regardless, we will do everything in our power to deliver your order to you as quickly as possible.
Q: Where is my gold actually coming from?
A: We have spent years developing a network of thousands of the quickest and safest currency brokers from around the world. Our broker network contains both individual player sellers as well as professional gold farmers spanning four continents.
Q: Is purchasing from you guys safe? Will my account get banned?
A: Purchasing gold from us is very safe. While every currency transaction does contain a certain amount of risk, we have spent years developing tried and tested methods to protect our customers’ privacy and accounts. There is no need for you to worry when purchasing currency from us. If anyone gets banned, it will be us, not you.
Q: What is power leveling?
A: Power leveling is the act of loaning your account to a professional gamer who will help you acquire levels, items, honor, reputation, badges, etc. The professional gamer will play on your account full-time in order to help your character become more powerful in game.
Q: How do I know my account information is safe in your hands?
A: We complete hundreds of satisfactory power leveling orders per month for our customers. We have implemented several safety policies to make sure your account information does not get into the wrong hands.
Q: Can I login to my account while my account is getting power leveled?
A: In order to avoid possible IP conflicts and account suspensions, we ask that you do not login to your account while it is being power leveled. If you urgently need to login, we ask that you please contact our customer support staff through live chat so we can alert the leveler to log off.
Q: I’ve heard about people getting their accounts suspended/banned after purchasing power leveling services. Will that happen to me?
A: There is always a risk of having your account suspended when ordering power leveling. However, this is not something that should concern you when placing an order with us. The reasoning behind these suspensions / bans is that, nine times out of ten, the company you dealt with used an automated bot on your account in order to maximize their profits. At OGXI, we have a strict policy of only trusting your account to professional gamers who do all leveling by hand.
Q: What is your refund policy?
A: We sincerely wish to provide you with the highest quality of service possible. However, if for some reason you feel that due to outstanding reasons your order warrants a refund, please send us an e-mail at support@ogxi.com. All refunds take 24-48 hours to process.
Q: Are you guys hiring?
A: All of our positions are currently filled, but we are always looking for outstanding talent. If you’re interested in working with us, please send your résumé to jobs@ogxi.com.